Assoc.-Prof. Dr., Study Program Manager
Assoc.-Prof. Dr. Ingrid Pappel is a faculty member of the School of IT, Vice-Dean for Master’s Studies and the head of the Master’s program e-Governance Technologies and Services at Tallinn University of Technology (TalTech), Estonia. She has more than 20 years of experience in different development projects related to e-governance solutions. She conducts workshops and courses for public sector officials which are related to e-governance development and digital transformation. She has been working as a project manager in several state developments connected to the implementation of digital records management systems, such as Document Exchange Center (DEC) and government portal www.eesti.ee.
Ingrid is also head of the Digi-State Technologies and Architecture research group which addresses complexity related to how governments can satisfy the demands of their citizens in times of need. The research focuses on digital government ecosystems by investigating technologies that support digital transformation. That includes the understanding of architectural needs and the requirements engineering considering enterprise architecture.
Research Team

Regina Erlenheim
Head of Doctoral programme at the School of IT
Regina's research interests are public service design and implementation and the development of entrepreneurial talent among academia.

Alex Norta
Assoc-Prof. Dr.
Alex currently focuses on all matters blockchain technology and smart-contract Dapp development for establishing novel e-governance models.

Richard Dreyling
Early Stage Researcher
Richard's research focuses on the integration of automation and cloud platforms for the use of virtual assistant enabled government services through the KrattAI initiative.

Teona Gelashvili
Early Stage Researcher
Teona’s research interests are acceptance and trust in technology. Her current research focuses on the readiness of modern citizens to adopt virtual-assistant-enabled government services.

Eric Jackson
Early Stage Researcher
Eric Jackson’s research interests are on Estonia’s cross-border KrattAI architecture and implementation, as well as issues concerning the Silver Economy.

Paul Liias
Early Stage Researcher
Paul’s research focuses on developing a novel e-governance solution to enable global collaboration for Space Traffic Management.
Study and project

Aivi Remmelg
Assistant to the Program Manager

Anastasiia Dudko
Student Advisor

Merilin Liutkevicius
Project Coordinator

Taivo Kangilaski
Project Coordinator