Head of the Next Gen Digital State Research Group
Ingrid Pappel is a leading researcher in digital transformation, with a strong focus on how technology can drive innovation and efficiency in the public sector. Her work combines deep academic insight with practical application, helping governments implement sustainable and citizen-focused digital solutions. Through her research, she has contributed to modernizing public services and building more responsive and transparent institutions.
Ingrid is highly regarded for her ability to strengthen the digital capacity of public organizations, guiding them through change with clear frameworks and collaborative strategies. She has led impactful projects that connect academia, policy, and practice, creating lasting value across multiple levels of government. Her approach is rooted in real-world relevance, always aiming to make digital transformation work for people, not just systems.
Deputy Head of the Next Gen Digital State Research Group
Riina Palu is a leading researcher and expert in maritime digital transformation, logistics, and supply chain resilience, renowned for bridging the public and private sectors. Her work focuses on leveraging innovative solutions to drive sustainable growth, efficiency, and security, with a recent critical focus on digital society resilience as a whole.
Her approach to managing complex vulnerabilities is centered on the CIGET Model, a novel framework she developed. Though initially validated using maritime case studies, the model is highly applicable across various domains for assessing systemic resilience. It integrates five key dimensions: Connectivity, Infrastructure, Governance, Environmental impact and Sustainability, and Technologies. Her research is vital for policy-making, especially as she concentrates on critical areas like disinformation and the resilience of vital services, alongside the security of underwater infrastructure.
Riina is highly regarded for her ability to foster strategic collaboration between academia, industry, and government to create a resilient ecosystem. As a deputy head and researcher at Tallinn University of Technology (TalTech) Next Gen Digital State Research Group and a lecturer in the e-Governance master’s programs, she actively contributes to developing the next generation of digital transformation experts, including supervising doctoral theses and diploma theses in digital transformation and resilience.